FAQ Regarding Dover Downs & Our Re-Opening Procedures
Dover Downs is welcoming all patrons back building occupancy will be limited to 60% of the fire code rated occupancy for your safety. What if I am from out of state? You are welcome to Come Play Dover Downs under the guidelines set in place by the State of Delaware. Will Free Play that expired be reinstated?
DOVER — Now under new management, Dover Downs has closed its poker room. The casino, which became part of Twin River Worldwide Holdings Inc. At the end of March, moved its poker tables to the. Poker at Dover Downs Dover Downs Hotel & Casino Poker. The poker room on the 3rd floor CLOSED permanently in June 2019, and the tables were moved to the casino floor in the table games pit closest to the Garden Cafe entrance. Tables are open daily from 10am to 4am. Dover Downs Hotel & Casino offers luxurious accommodations, amenities and activities that give you MORE. Dover Downs Hotel & Casino offers many services that will enhance your stay – headline entertainers, state of the art gaming, live harness racing and poker, and a luxurious, South Pacific-inspired full-service spa that will leave you relaxed and looking and feeling your best.
Do I have to wear a facial covering?
Yes, per Delaware state regulations, cloth facial coverings are required in all public areas. Entry will be denied to individuals who do not have a face covering.
Anyone who does not wish to abide by these rules may be asked to leave the property.
I have a medical condition, and I cannot wear a facial covering. Will I be able to visit Dover Downs?
Unfortunately, for the safety and security of all, Dover Downs will not admit anyone who is not properly wearing a facial covering over their mouth and nose.
What specifically do you mean by “medical screenings”?
Upon entrance you will be required to have your temperature taken. If your temperature is 99.5 degrees and greater you will be unable to enter. In addition, you will be asked a couple of medical questions to confirm clearance into the Casino. We ask that if you feel ill, please stay home. For more information please visit Delaware Division of Public Health Screening.
How many people are allowed in the casino?
Dover Downs may operate with a maximum occupancy up to 20% of that allowed by fire code on the casino floor.
What actions are you taking to protect guests, employees and officials?
In response to the COVID-19 pandemic we are taking the following actions to help protect our guests and employees and officials:
- Constant, vigilant communication and caring
- Any symptomatic person will not be allowed to entry
- Thermal imaging cameras or handheld thermometers to ensure those with a temperature of 99.5 or greater are not allowed entry
- Signage throughout emphasizing proper hygiene i.e. hand washing, coughing, sneezing, not touching your face
- Mandatory social distancing throughout the property
- Mandatory requirement of facial coverings; facial coverings must cover the nose and mouth
- More hand sanitizer stations have been installed throughout the property
- Focused cleaning and disinfecting of all areas, with increased attention to items that are regularly handled
Do I need to have an invitation to visit?
No. Dover Downs is welcoming all patrons back building occupancy will be limited to 20% of the fire code rated occupancy for your safety.
What if I am from out of state?
You are welcome to Come Play Dover Downs under the guidelines set in place by the State of Delaware.
Will Free Play that expired be reinstated?
Free Slot Play offers that expired are unfortunately no longer available.
Any updates available for the free cruise giveaways from earlier this year?
If you had a reservation impacted due to our pause in operations you will be able to re-book through Carnival by December 30, 2020 and will have until December 31, 2021 to sail. Please note that all booking is done through Carnival.
Please note that all booking is done through Carnival.
Are table games open?
Yes, under the following guidelines:
- Table games are temporarily limited to abide by social distancing guidelines
- Not all table games may be open, based on availability and demand
- Table game patrons are asked to register at the table game registration podium to reserve a spot
- Customers and dealers must wear a cloth face covering while playing table games. Please bring your own face covering.
- Customers are asked to wash their hands with soap and water frequently and to use the readily available hand sanitizer and sanitizer wipes
- Table games are 4 guests per table (6 guests per Craps game)
How are you enforcing 6 feet between slot machines?
Social Distancing guidelines at VLTs (slot machines) will be enforced by disabling unavailable terminals and removing the disabled unit’s seat. Dover Downs worked in cooperation with the State of Delaware and the Division of Gaming Enforcement to develop the current floor plan.
There will now be an additional 166 slot machines available for play.
Is sports betting open?
The Race & Sports Book will is open for Sports Wagering ONLY. No horse wagering.
Hours of Operation:
Monday–Friday: 12PM–8PM
Saturday: 11AM–8PM
Sunday: 10AM–5PM
The room will be self-service terminals only no ticket writers, except for cashing tickets. The wager sheets will be available online – no printed sheets will be available in the room.
No food. No beverage. No seating or watching games in the Sportsbook.
Guests will be required to wear facial coverings and adhere to social distancing guidelines while in the rooms and the other property guidelines.
Is the hotel open?
Yes, currently accepting reservations as well as honoring those booked prior to the closure.
Hotel guests may use the entrance located in the Hotel valet and must complete the required temperature check and medical screening prior to checking in.
Is the spa open?
Yes, Toppers Spa/Salon reopened on Tuesday, July 7. Please visit here for more information. For our COVID-19 safety procedures, click here.
Are the pool and fitness center open?
No, as of December 11, 2020 the pool and fitness center are closed.
What amenities remain closed?
At this time, valet, pool, fitness center and our business center will be unavailable.
Will your restaurants and/or entertainment venues be open during this time?
Restaurant & beverage service close at 10PM. Last reservation is at 8:30PM. All to go orders after 10PM MUST be taken off property or to hotel room. The following outlets are now open:
Jerry Longo’s Meatballs & Martinis with a curated menu.
Thursdays & Sundays: 4PM–10PM
Fridays & Saturdays: 4PM–11PM
The bar in this location is open with social distancing guidelines in effect.
Garden Café is now located on the 2nd floor for sit-down dining service. Please take the stairs or elevator located in the atrium.
Café Breakfast
8AM–11AM
Lunch & Dinner
Monday–Thursday: 11AM–10PM
Friday & Saturday: 11AM–11PM
Sweet Perks Too
Sunday–Thursday: 10AM–2AM
Friday & Saturday: 24 Hours
Cocktail Service
Alcoholic Beverages Available Daily: 9AM–10PM on the casino floor
Non-Alcoholic Beverages
Sunday – Thursday 9AM–1AM
Fri & Sat 24 Hours
Sweet Perks
Saturday & Sunday: 7AM–2AM
Fire & Ice
Open Daily: 9AM–10PM with strict social distancing guidelines in effect. WALK UP BAR SERVICE ONLY.
All live entertainment has been cancelled until further notice following the safety recommendations of the State of Delaware.
Can I bring my own food in?
No. We have always strongly discouraged bringing in outside food. Please visit one of our dining outlets open during this Phase.
What if my favorite machine is unavailable and I would like to play it?
We will do our best to accommodate this within the guidelines given to us by the State of Delaware and the Delaware Lottery.
What do I do if I have a concern with other guests following the guidelines?
OUR DOVER DOWNS TEAM IS ALWAYS COMMITTED TO YOUR SAFETY AND SECURITY. If you have any questions, comments or concerns about our COVID-19 related practices, please visit the Security Podium located next to the Main Casino Cashier.
For additional information on Coronavirus and Delaware requirements, please click here.
Aerial view of Dover Downs in 2017. The horse track is located within Dover International Speedway and the hotel and casino is the large building to the left of the track. | |
| Location | 1131 North Dupont Highway Dover, Delaware |
|---|---|
| Coordinates | 39°11′21″N75°31′58″W / 39.189201°N 75.532675°WCoordinates: 39°11′21″N75°31′58″W / 39.189201°N 75.532675°W |
| Owned by | Bally's Corporation |
| Date opened | 1969 (racetrack) 1995 (casino) |
| Race type | Harness racing |
| Official website | |
Dover Downs is a hotel, casino, and racetrack complex in Dover, Delaware. It has a .625-mile (1.006 km) harness horse racing track, which is surrounded by Dover International Speedway, a 1-mile (1.6 km) concrete track used for NASCAR motor racing events. The complex is owned and operated by Bally's Corporation (not including the speedway, which is a property of Dover Motorsports).
Primary features of Dover Downs Hotel & Casino include a 500-room hotel, dining options, over 2,700 slot machines, 40 table games, and the Rollins Center, an 18,000-square-foot (1,700 m2) multipurpose ballroom which features entertainment as well as hosting business conferences, conventions and banquets. Steelman Partners were the original architects and interior designers in 1995.[1]
History[edit]
The horse track and the speedway opened together in 1969.[2]
In 2002, Dover Downs Entertainment, the complex's parent company, spun off the horse track and casino as an independent company, Dover Downs Gaming & Entertainment.[3] The former parent company changed its name to Dover Motorsports.
A hotel expansion in autumn 2007 added 268 additional rooms, including 52 suites and 11 spa suites, for a total of 500 hotel rooms. This made Dover Downs the largest hotel in Delaware.[4] Toppers Spa/Salon opened in the hotel on December 29, 2007.[5]
Dover Downs began a venture into the online gambling realm in late 2013.[6]
In 2019, Dover Downs Gaming & Entertainment completed a reverse merger with Twin River Worldwide Holdings (later Bally's Corporation), a Rhode Island-based company with several casino and racetrack properties.[7][8] Dover Downs shareholders were left with a 7 percent stake in the combined company.[9]
Hotel[edit]
The hotel at Dover Downs offers upscale accommodations with rooms facing both the racetrack and the city. Amenities at the hotel include a full-service spa, fitness room, indoor swimming pool, room service, and concierge.[10] Dover Downs offers space for meetings, banquets, conferences, and conventions, including over 40,000 sq ft (3,700 m2) of function space, the 18,000 sq ft (1,700 m2) Rollins Center ballroom, several meeting rooms, and three hospitality suites offering views of the racetrack.[11]
Casino[edit]
Is Dover Downs Poker Room Open
The casino at Dover Downs offers over 2,300 slot machines, 41 gaming tables, and an 18-table poker room.[12] Table games offered at Dover Downs include craps, roulette, and card games such as blackjack, Spanish 21, baccarat, three card poker, pai gow poker, high card flush, 21+3, heads up poker, and Mississippi stud.[13]
Racetrack[edit]
Dover Downs offers live harness racing from November to mid-April and simulcasts of harness and thoroughbred racing year-round.[14] The Race & Sports Book offers sports betting on live and simulcast horse racing along with single-game and parlay betting on professional and college sports (excluding Delaware college teams) including auto racing, baseball, basketball, boxing/MMA, football, golf, hockey, and soccer.[15][16]
Dining, entertainment, and shopping[edit]
Dover Downs offers various entertainment options including entertainers, comedians, concerts, and musical acts. Entertainers and musicians that have performed at Dover Downs include Tracy Lawrence, Boyz II Men, Howie Mandel, Creedence Clearwater Revisited, and the Glenn Miller Orchestra.[17]
Dining options at Dover Downs include upscale restaurants, casual establishments, a coffee shop, and a buffet.[18] Dover Downs is also home to a variety of bars and nightclubs.[19] Dover Downs offers upscale shopping at The Colonnade.[20]
See also[edit]
References[edit]
- ^'Paul Steelman Biography and Projects'. unlv.edu. Retrieved March 2, 2015.
- ^'History'. Dover Downs Hotel & Casino. Retrieved April 2, 2019.
- ^'Dover Motorsports completes spinoff of its gaming business'. Autoweek. March 31, 2002. Retrieved April 2, 2019.
- ^'Book Dover Downs Hotel & Casino, Dover, Delaware - Hotels.com'. Hotels.com. Retrieved March 2, 2015.
- ^'Dover Hotel - Dover Downs Hotel and Casino'. doverdowns.com. Retrieved March 2, 2015.
- ^http://www.worldcasinodirectory.com/casino/dover-downs-2119
- ^Brad Allen (July 24, 2018). 'Twin River acquires Dover Downs for sports betting and egaming expertise'. eGaming Review. Retrieved April 1, 2019.
- ^'Twin River completes Dover Downs acquisition and NYSE listing' (Press release). Twin River Worldwide Holdings. March 29, 2019 – via EDGAR.
- ^Brian Hallenbeck (July 23, 2018). 'Twin River to merge with Delaware casino, trade publicly'. The Day. New London, CT. Retrieved April 1, 2019.
- ^'Hotel Introduction'. Dover Downs. Retrieved October 5, 2017.
- ^'Event Planning'. Dover Downs. Retrieved October 5, 2017.
- ^'Casino'. Dover Downs. Retrieved October 5, 2017.
- ^'Table Games'. Dover Downs. Retrieved October 5, 2017.
- ^'Horse Racing'. Dover Downs. Retrieved October 5, 2017.
- ^'Race & Sports Book'. Dover Downs. Retrieved October 5, 2017.
- ^'Sports Pick - How To Bet Guide'. Delaware Lottery. Retrieved May 31, 2018.
- ^'Entertainment'. Dover Downs. Retrieved October 5, 2017.
- ^'Restaurants'. Dover Downs. Retrieved October 5, 2017.
- ^'Bars'. Dover Downs. Retrieved October 5, 2017.
- ^'The Colonnade'. Dover Downs. Retrieved October 5, 2017.